Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Evorae. The terms “we,” “us” and “our” refer to Evorae.
Evorae operates this website and online store, including its information, content, features, products, tools and related services.
Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services to customers.
These Terms of Service explain your rights and responsibilities when accessing our website or purchasing from Evorae.
By visiting our website, creating an account or purchasing a product, you agree to these Terms of Service and our Privacy Policy:
https://evorae.co/policies/privacy-policy
If you do not agree with these Terms, you should not access or use our website or services.
SECTION 1 – ELIGIBILITY AND ACCOUNTS
By using our website, you confirm that you are at least the age of majority in your state, province or country of residence.
You are responsible for ensuring that the information you provide, including your name, email address, billing details and shipping address, is accurate, complete and current.
If you create an account, you are responsible for protecting your account credentials and for all activity performed through your account.
You may not transfer, sell, assign or provide your account to another person without our permission.
SECTION 2 – PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display our products, descriptions, colors, images, sizes, prices and other information accurately.
However, colors and product appearance may differ slightly depending on your device, screen settings, lighting and product manufacturing variations.
Product descriptions, prices and availability may be updated when necessary. We may discontinue a product or limit the quantity available to a customer, location or jurisdiction.
We do not knowingly offer products that we cannot reasonably supply. If a purchased product becomes unavailable, we will contact you and provide an appropriate refund or other available solution.
Nothing in these Terms limits any product guarantees, warranties or consumer rights that cannot legally be excluded.
SECTION 3 – ORDERS
Placing an order represents an offer to purchase a product from Evorae.
An order is accepted after we successfully process the payment and send an order confirmation.
We may refuse or cancel an order when reasonably necessary, including when:
• Payment cannot be authorized
• The product is unavailable
• The order information appears incorrect or incomplete
• We reasonably suspect fraud or unauthorized activity
• A pricing or product-information error has occurred
• Shipping to the supplied address is unavailable or restricted
If we cancel an order after receiving payment, we will refund the amount charged for the cancelled product or order.
Please review your order and shipping address carefully before completing checkout.
If you need to request an order cancellation or correction, contact us as soon as possible at allangorby.business@gmail.com. We cannot guarantee that an order can be changed or cancelled after processing has started.
Purchases are governed by our Return and Refund Policy:
https://evorae.co/policies/refund-policy
SECTION 4 – PRICES, PAYMENTS AND TAXES
Product prices, discounts and promotions may change without notice.
The price charged will be the price displayed during checkout and confirmed in your order confirmation, subject to correction of genuine pricing or technical errors.
Any applicable taxes, duties or other charges will be displayed during checkout when they can be calculated by our store.
You agree to provide accurate and complete payment and billing information.
You confirm that you are authorized to use the payment method submitted with your order.
Payments are processed through Shopify and other approved payment-service providers. Evorae does not directly store complete payment-card information.
SECTION 5 – SHIPPING AND DELIVERY
Evorae provides free standard shipping on orders placed for destinations available during checkout.
Orders require approximately 1–2 business days for processing before shipment.
Estimated delivery times are:
United States:
• Processing time: 1–2 business days
• Transit time: 2–5 business days
• Total estimated delivery time: 3–7 business days
Rest of the World:
• Processing time: 1–2 business days
• Transit time: 3–18 business days
• Total estimated delivery time: 4–20 business days
Delivery times are estimates and are not guaranteed. Delays may occur because of carriers, customs processing, severe weather, public holidays, address problems or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and correct delivery address. Contact us immediately if you notice an address error. We cannot guarantee that an address can be changed after an order has been processed or shipped.
International orders may be subject to customs duties, import taxes or other government charges. When applicable, these charges are determined by the destination country and may be the customer’s responsibility.
Risk of loss passes to the customer when the order is delivered, except where applicable law provides otherwise.
More shipping information is available in our Shipping Policy:
https://evorae.co/pages/shipping-policy
SECTION 6 – RETURNS AND REFUNDS
Evorae accepts returns of eligible products within 30 days after delivery.
To qualify for a return, the product must generally be unused, unworn, in its original condition and returned with its tags, original packaging and proof of purchase.
Customers must contact allangorby.business@gmail.com and receive return approval and mailing instructions before sending a product.
Products returned without prior approval may not be accepted. Customers should not return products directly to the manufacturer or supplier.
Customers are responsible for return shipping costs when returning a product because of a change of mind, incorrect selection or personal preference.
Evorae will cover reasonable return shipping costs when a product arrives damaged, defective or different from what was ordered.
Original delivery charges are non-refundable unless the product was damaged, defective or incorrect.
Certain products cannot be returned unless they arrive damaged, defective or incorrect. These include:
• Custom-made or personalized products
• Gift cards
• Opened or used personal-care products
• Products clearly marked as final sale before purchase, where permitted by law
Regular discounted products may be returned unless they were clearly marked as final sale before purchase.
After receiving and inspecting a returned product, we will notify the customer whether the refund has been approved.
Approved refunds will be issued to the original payment method within 10 business days. A bank or payment provider may require additional time to display the refund.
We do not offer direct exchanges. To purchase another size or product, return the eligible original product for a refund and place a new order.
Customers in the European Union may have a legal right to cancel or return eligible orders within 14 days after delivery without providing a reason, subject to applicable exceptions under European Union consumer law.
Complete return information is available in our Return and Refund Policy:
https://evorae.co/policies/refund-policy
SECTION 7 – DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS
Please inspect your order after delivery.
If a product arrives damaged, defective or different from what was ordered, contact us immediately at allangorby.business@gmail.com.
Include your order number and clear photographs of the product and packaging so we can review the issue.
When approved, we will provide an appropriate replacement or refund and cover the reasonable return shipping cost when a return is required.
This section does not limit any consumer rights available under applicable law.
SECTION 8 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase, payment, account and shipping information.
You agree to update your information when necessary so that we can complete your transactions and contact you regarding your orders.
We may limit or cancel quantities purchased per person, household, payment method, account or order when reasonably necessary to prevent fraud, unauthorized resale or misuse of our services.
SECTION 9 – INTELLECTUAL PROPERTY
The content available through our website, including our store name, branding, text, graphics, images, videos, logos, product information and website design, is owned by or licensed to Evorae and is protected by applicable intellectual-property laws.
You may use our website for personal and non-commercial purposes.
You may not reproduce, copy, distribute, modify, republish, sell or commercially exploit our website content without prior written permission from Evorae or the applicable rights holder.
The Shopify name, trademarks and related branding belong to Shopify and its respective affiliates.
Other product names, company names and trademarks appearing on our website belong to their respective owners.
SECTION 10 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES
Our website may provide access to services, applications, payment processors or tools operated by third parties.
Your use of third-party services may also be governed by the terms and privacy policies of those providers.
We are not responsible for third-party websites, services or content that we do not own or control.
Before completing a transaction through a third-party service, you should review the provider’s applicable terms and policies.
Questions or complaints regarding a third-party service should be directed to the relevant provider, except when the issue concerns an order purchased directly from Evorae.
SECTION 11 – RELATIONSHIP WITH SHOPIFY
Evorae is powered by Shopify, which provides the ecommerce technology used to operate our online store.
Purchases made through our store are transactions directly between the customer and Evorae.
Shopify is not the seller of products purchased from Evorae and is not responsible for fulfilling our orders, handling our returns or providing our customer service.
Nothing on our website should be understood as stating that Shopify endorses Evorae or our products.
SECTION 12 – PRIVACY
Personal information collected through our website is handled according to our Privacy Policy:
https://evorae.co/policies/privacy-policy
Because our store is hosted by Shopify, certain personal information may be processed by Shopify and other service providers that help us operate the website, process payments, fulfill orders and provide customer support.
Shopify’s Privacy Policy is available at:
https://www.shopify.com/legal/privacy
By using our website, you acknowledge that information may be processed in countries other than your country of residence, subject to applicable privacy laws and safeguards.
SECTION 13 – REVIEWS, COMMENTS AND FEEDBACK
If you submit a review, comment, suggestion, photograph or other content to Evorae, you confirm that:
• The content is truthful and based on your genuine experience
• You own the content or have permission to submit it
• The content does not violate another person’s rights
• Any incentive or compensation connected with the content has been disclosed
• The content does not contain unlawful, harmful or malicious material
You grant Evorae a non-exclusive, worldwide and royalty-free right to use, reproduce and display submitted content for operating and promoting our business, subject to applicable privacy and consumer-protection laws.
We may remove content that is unlawful, misleading, offensive, fraudulent or in violation of these Terms.
We do not create or knowingly publish false customer reviews.
SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical mistakes, inaccuracies or omissions related to product descriptions, prices, promotions, availability, shipping charges or delivery times.
We may correct genuine errors and update information when necessary.
If an error materially affects an order that has already been submitted, we will contact the customer and provide an appropriate correction, cancellation or refund.
SECTION 15 – PROHIBITED USES
You may not use our website or services:
• For unlawful, fraudulent or malicious purposes
• To violate applicable laws or regulations
• To infringe intellectual-property, privacy or other legal rights
• To provide false or misleading information
• To distribute viruses, malware or harmful code
• To interfere with the security or operation of the website
• To collect another person’s information without authorization
• To send spam, phishing messages or unauthorized promotions
• To impersonate Evorae, another customer or another business
• To make unauthorized commercial use of our website or content
• To conduct fraudulent payments, chargebacks or purchases
We may restrict or terminate access when we reasonably believe these Terms have been violated.
SECTION 16 – TERMINATION
You may stop using our website at any time.
We may suspend or terminate access to our services if you violate these Terms, engage in unlawful activity or create a security risk for Evorae, our customers or our service providers.
Termination does not remove payment obligations or other responsibilities that arose before termination.
Provisions concerning intellectual property, liability, indemnification, privacy and dispute resolution will continue where necessary after termination.
SECTION 17 – DISCLAIMER OF WARRANTIES
We make reasonable efforts to keep our website secure, accurate and available. However, we cannot guarantee that the website will always operate without interruption, delay or technical error.
To the fullest extent permitted by applicable law, the website and its general content are provided on an “as available” basis.
Nothing in these Terms excludes or limits statutory warranties, guarantees, return rights or other consumer protections that cannot legally be excluded.
Our responsibilities concerning damaged, defective or incorrect products remain governed by our Return and Refund Policy and applicable law.
SECTION 18 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Evorae and its service providers will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or services.
This limitation does not apply where liability cannot legally be limited or excluded, including liability arising from fraud, intentional misconduct or other protected consumer rights.
Where liability may lawfully be limited, Evorae’s total liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim.
SECTION 19 – INDEMNIFICATION
To the fullest extent permitted by law, you agree to indemnify and hold Evorae and its service providers harmless from third-party claims arising from:
• Your unlawful use of the website
• Your material breach of these Terms
• Your violation of another person’s legal rights
• Content you submit without the required permission
This section does not apply to claims caused by Evorae’s own unlawful conduct or where indemnification is prohibited by applicable law.
SECTION 20 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent legally permitted or removed where necessary.
The remaining provisions will continue to remain valid and enforceable.
SECTION 21 – WAIVER AND ENTIRE AGREEMENT
Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
These Terms and the policies referenced within them form the agreement between you and Evorae concerning your use of our website and purchases from our store.
If a specific promotion has separate terms, those promotion terms will apply to that promotion. These Terms will continue to apply to all other matters.
SECTION 22 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written permission.
Evorae may transfer its rights and obligations as part of a lawful business transfer, merger, reorganization or sale, subject to applicable law.
SECTION 23 – GOVERNING LAW
These Terms are governed by the applicable laws of the State of Arizona and the federal laws of the United States.
Any dispute will be handled by a court with appropriate jurisdiction in Arizona, unless applicable consumer law gives the customer the right to bring a claim in another jurisdiction.
Nothing in this section removes mandatory consumer protections available in the customer’s country, state or place of residence.
SECTION 24 – CHANGES TO THESE TERMS
We may update these Terms when necessary to reflect changes to our services, business practices or legal obligations.
The current version will be published on this page with an updated revision date.
Material changes will be communicated where required by applicable law.
Continued use of the website after updated Terms become effective constitutes acceptance of those changes, except where additional consent is legally required.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Business name: Evorae
Email: allangorby.business@gmail.com
Address: 1991 N Coral Bells Dr, Tucson, Arizona 85745, United States
Website: https://evorae.co/
The business address above is provided for business-contact purposes. Do not return a product to this address unless Evorae provides it as the approved return address in the return instructions.